Gugumuck Contractors LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
Personal Information
We may collect personally identifiable information, including but not limited to your name, email address, phone number, and other information you voluntarily provide when submitting a form, requesting a quote, scheduling an appointment, or contacting us.
Usage Data
We may automatically collect information about your interaction with our website, including IP address, browser type, device information, access times, and pages viewed.
Cookies & Tracking Technologies
We use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.
3. How We Use Your Information
We use collected information to:
- Provide and deliver our services
- Respond to inquiries and customer support requests
- Send appointment reminders, service updates, and account notifications
- Send marketing communications only if you have explicitly opted in
- Improve website performance and user experience
- Comply with legal obligations
4. SMS Messaging & Consent
SMS Program Information
SMS messages are sent by Gugumuck Contractors LLC, a licensed contracting company providing home improvement services across the United States.
Consent
When you opt in to receive SMS messages from Gugumuck Contractors LLC, you are providing consent directly to Gugumuck Contractors LLC only.
- SMS consent is not shared or sold to third parties for marketing or promotional purposes.
- SMS consent is collected via unchecked, optional consent checkboxes on our website forms.
- Providing a phone number alone does not constitute consent.
Message Types
Messages may include:
- Appointment reminders
- Service updates
- Account notifications
- Marketing or promotional messages (only if separately opted in)
- Message Frequency & Fees
- Message frequency may vary. Message and data rates may apply.
Opt-Out & Help
- Reply STOP at any time to unsubscribe from SMS messages.
- Reply HELP for assistance or additional information.
Consent Not Required
Consent to receive SMS messages is not a condition of purchase.
5. Disclosure of Information
We may share information with:
- Service providers strictly necessary to operate our business (e.g., SMS delivery providers, hosting services, payment processors)
- Legal authorities when required by law
- Business successors in the event of a merger or acquisition
- SMS opt-in consent is never shared or sold to third parties for marketing purposes.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no electronic transmission or storage method is 100% secure.
7. Your Privacy Rights
Depending on your location, you may have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your personal data
- Restriction or objection to processing
- Data portability
- Requests can be submitted using the contact information below.
8. California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right to:
- Know what personal data we collect
- Request access or deletion of your data
- Opt out of the sale of personal data
- Not be discriminated against for exercising privacy rights